Maintenance & Repairs

Preventative On-site Maintenance

Our Service Agreements ensure a consistent level of care for your instrument with regular scheduled preventative maintenance visits on-site. Regular maintenance not only preserves the long-term value of your instrument and ensures optimum results it is also the best insurance possible for your business.

Inclusions:

  • A scheduled annual on-site preventative maintenance visit
  • Monitoring of your instrument for early alert to potential issues, and planning the timely replacement of wearing parts to remove the risk of instrument downtime
  • Allowance for one emergency breakdown per annum, free of travel and labour charges representing significant savings.
  • 10% off list price of parts
  • 1 x Replacement Source Lamp
  • On-line and remote diagnostics
  • Faster, priority support 
  • CPU insurance
  • Supported by factory trained engineers, and dedicated, experienced NIR experts
  • Customisable options available e.g. multiple visits per year, discounts for multiple instruments at the same site.

Contact us on 02 4735 1813 or (eyJjaXBoZXJ0ZXh0IjoiZVNWT1RacGsrTVNGdU5vSXkxYjNyUT09IiwiaXYiOiI0ZjhlZWJmNzc0NGZmMjEzZGQwODQxOGNlNzJjM2RhNyIsInNhbHQiOiI1YjE0NjdkNDcwZGI1Y2ZlNWJhNTczMzRlMWNhNmU4MGE2ZjI3NDYxMWQ0OWEzM2IxMTU5ZWExY2FkN2U0ZWUyZDFkZDgwOGYyODdkYmNkYzE0NzY1MjhhNzJiY2JmNTg1ZjMzYWZiZmFmMGJmNTIwNWVmMTEyMTJhMDkxNzljNWZiODY0NmQxOTkxMmRkYzI3NTJjN2YxYThjMDg2MGY0M2I5M2ViZGVhMjJjOWEzNmRkMWU1NDg3NWJmZDNkZmE4NGE1OGZhY2JiODZiYjU5OGRkNjBkYTI1YTY3ZTkzMjg4YzdiMGU0Y2E0ZThiYzkzOTdjNzViOWQ5ZDI3MmMyNDNhZDNhMjI1YzljODBhYzhkMzljNDZmNWFkYzQ1NTlkMzRlZjY5YzY3OGEwOWJjY2VkMTNmODYzNmVmY2ZmYmJlY2I0NzdhNzFhMmU3MzIyMGIxNTIzZTNkOWUzOGIyZTA5MmQzZjllMWExM2M5ZjhkZjAyZjJhNzE4ZjcwZGQyZmY1OWFmM2M1NTYxNTM4ZmU3NTFjMGNhYWQ1OWNkZWY3NTRjYTgxYTZhZTY4MjA3ZDA5ODNmOTYzNmU0ZmU4NThiN2NkZDdmODlhODA0MWU5ZThkMzdiYTg0NjJiMDRkZTk3MjNlNmQ0ZTllMDE2YWVjYzg3YTM1MzEzZjBlMSIsIml0ZXJhdGlvbnMiOjk5OX0=).