Maintenance & Repairs

Preventative On-site Maintenance

Our Service Agreements ensure a consistent level of care for your instrument with regular scheduled preventative maintenance visits on-site. Regular maintenance not only preserves the long-term value of your instrument and ensures optimum results it is also the best insurance possible for your business.

Inclusions:

  • A scheduled annual on-site preventative maintenance visit
  • Monitoring of your instrument for early alert to potential issues, and planning the timely replacement of wearing parts to remove the risk of instrument downtime
  • Allowance for one emergency breakdown per annum, free of travel and labour charges representing significant savings.
  • 10% off list price of parts
  • 1 x Replacement Source Lamp
  • On-line and remote diagnostics
  • Faster, priority support 
  • CPU insurance
  • Supported by factory trained engineers, and dedicated, experienced NIR experts
  • Customisable options available e.g. multiple visits per year, discounts for multiple instruments at the same site.

Contact us on 02 4735 1813 or (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).